Terms and Conditions of Use Nova88 Bet

These terms and conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and nova88 bet ("Platform", "we", "company"). These Terms govern your use of the website, mobile application, and all services provided by nova88 bet.

By completing the registration process and creating an account, you confirm that:

• You have fully read and understood all provisions of these Terms;
• You agree to comply with these Terms and all additional guidelines that may be published from time to time;
• The information you provide during registration is accurate, complete, and up to date;
• You acknowledge that nova88 bet reserves the right to modify these Terms at any time with reasonable notice.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy nova88 bet, all of which together form the entire agreement between you and our platform.

To register and use nova88 bet services, you must meet all of the following eligibility requirements:

• Age Requirement: You must be at least 18 years of age, or have reached the legal gambling age in your jurisdiction of residence, whichever is higher.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement.
• Location: You are responsible for ensuring that the use of online betting platforms is lawful in your jurisdiction. nova88 bet accepts no liability if you access our services from a region where such activity is prohibited.
• One Account: Each individual is only permitted to hold one active account at nova88 bet. Duplicate accounts are strictly prohibited and may result in the termination of all associated accounts.

When registering a nova88 bet account, you are required to provide accurate and complete information including your full name, date of birth, active email address, and phone number. This information is used for identity verification and payment processing.

The Know Your Customer (KYC) process is part of our registration procedure. Documents that may be requested include:

• Valid identification card or passport;
• Proof of address (recent bank statement or utility bill);
• A selfie holding your identity document (if required).

You are solely responsible for:

• Keeping your account password confidential at all times;
• Ensuring that no one else uses your account;
• Notifying nova88 bet immediately if you suspect any unauthorised access to your account;
• Updating your personal information should any changes occur.

Nova88 bet reserves the right to request additional identity verification at any time, particularly before processing large withdrawals. Failure to provide the requested documentation within the specified timeframe may result in a temporary suspension of your account.

Nova88 bet supports a variety of payment methods suited for players in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed in Malaysian Ringgit (MYR).

Deposit:

• The minimum deposit amount is RM 30 per transaction, unless otherwise stated in the terms of a specific promotion;
• Deposits are typically credited to your account within minutes of payment confirmation;
• Nova88 bet does not charge any additional fees for deposit processing; however, your bank or digital wallet provider may apply their own charges.

Withdrawal:

• The minimum withdrawal amount is RM 50 per transaction;
• Withdrawals are processed within 15 minutes to 2 hours for standard payment methods, subject to successful account verification;
• Withdrawals may only be made to the same account or payment method used for the deposit, for anti-money laundering purposes;
• Nova88 bet reserves the right to suspend withdrawals for security review purposes if any suspicious activity is detected.

Nova88 bet offers a variety of bonuses and promotions from time to time. All promotional offers are subject to specific terms and conditions stated alongside each respective promotion. General terms applicable to all bonuses are as follows:

• Wagering Requirement (Rollover): All bonuses must be wagered a specified number of times before wins can be withdrawn. The specific rollover requirements are stated in the terms of each promotion;
• Validity Period: Each bonus has a set validity period. Any unused bonus will expire automatically once the period ends;
• One Bonus at a Time: Unless otherwise stated, only one bonus may be active at a time on your account;
• Game Eligibility: Not all games contribute equally toward rollover requirements. Please refer to the respective promotion terms for further details;
• Prohibited Misuse: Any form of bonus system abuse, including opening multiple accounts to claim bonuses repeatedly, will result in the cancellation of all related bonuses and wins.

Nova88 bet reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. nova88 bet's decisions regarding bonus eligibility are final.

All games available on nova88 bet are operated in accordance with industry-standard regulations. Some fundamental principles that apply to all games:

• All games use a Random Number Generator (RNG) that has been certified by internationally recognised independent testing bodies to ensure absolute fairness;
• In the event of a technical failure during an active game, nova88 bet will endeavor to resolve the affected round based on available data. If a resolution cannot be reached, the relevant wager will be voided;
• Winnings resulting from software errors or incorrectly displayed data are void, and nova88 bet reserves the right to cancel such winnings;
• Each game provider has its own specific rules, which can be accessed through the respective game interface.

For sports betting, events terminated before completion will be settled based on the official result issued by the relevant sports governing body. If no official result is available within 48 hours, the bet will be voided and the stake refunded.

The following activities are strictly prohibited on the nova88 bet platform:

• Registration or use of an account by individuals under 18 years of age;
• Opening more than one account, whether using the same or different identities;
• Use of automated software, bots, or any technical means to gain an unfair advantage in games;
• Player collusion in multi-player games;
• Money laundering or any illegal financial activity conducted through our platform;
• Threats, harassment, or abusive conduct directed at support staff or other players;
• Attempts to exploit technical errors or vulnerabilities in the nova88 bet system;
• Sharing or selling your account to a third party.

Nova88 bet reserves the right to suspend or terminate any user's account at any time for the following reasons:

• Violation of any part of these Terms;
• Suspected fraudulent activity or money laundering;
• Failure to submit the requested KYC documentation within the stipulated timeframe;
• Self-exclusion requests filed by the account holder through the responsible gaming programme;
• Instructions from competent authorities.

Members may also close their own account at any time by contacting the nova88 bet customer support team. Any valid balance will be returned upon completion of an eligibility review, subject to fulfillment of any applicable rollover requirements.

Nova88 bet provides its online betting platform on an "as-is" basis. To the extent permitted by law, nova88 bet is not liable for:

• Any loss or damage arising from service interruptions, technical issues, or unexpected system outages;
• Financial losses resulting from wagering decisions made by the user;
• Third-party content or services accessible through our platform;
• Any delays in deposit or withdrawal processing caused by third parties such as banks or payment providers.

The maximum total liability of nova88 bet to any user for any claim shall not exceed the amount deposited by that user in the 30 days preceding the arising of such claim.

Nova88 bet takes the protection of your personal data very seriously. All information you share with us is processed in accordance with Privacy Policy our comprehensive. In summary:

• Your personal data is collected solely for platform operations, identity verification, and legal compliance purposes;
• We do not sell or disclose your personal information to third parties without your consent, except as required by law;
• All data is stored and transmitted using 256-bit SSL encryption;
• You have the right to request access to, correction of, or deletion of your personal data by contacting our team.

If you have any complaint or dispute regarding your account or transactions at nova88 bet, please follow the procedure below:

1. Contact Customer Support: Report any dispute to the nova88 bet customer support team via live chat or email within 30 days of the date of the disputed incident;
2. Internal Review: Our team will review your complaint and respond within 5 business days;
3. Escalation: If you are not satisfied with the proposed resolution, the complaint may be escalated to management for further review;
4. Final Decision: The decision of nova88 bet following management review is final and binding on both parties.

All disputes will be resolved in accordance with applicable law. The official language for all dispute communications is Bahasa Melayu or English.

Nova88 bet reserves the right to modify, add, or remove any part of these Terms at any time. Material changes will be communicated to members via in-platform notifications or email at least 7 days before taking effect.

Your continued use of the nova88 bet platform after changes take effect constitutes your acceptance of the amended terms. If you disagree with any amendment, you should stop using the platform and may request account closure.

It is your responsibility to review these Terms periodically to ensure you remain informed of the latest version in effect.